Your Medicare Card

Your Medicare card shows you have Medicare health insurance. It includes the dates you became eligible for Part A (Hospital Insurance) and Part B (Medical Insurance). Go to medicare.gov to get started with Medicare. Medicare cards are used when enrolling for Medicare insurance plans, seeking medical care, or inquiring about a Medicare claim. Presenting a Medicare card when seeking medical care ensures a claim for payment is sent directly to Medicare.

Medicare card tips:

• Take your card with you when you travel, in case you need emergency medical attention.

• Always use your exact name and Medicare Number when inquiring about a Medicare claim. Married Medicare beneficiaries each have their own cards and Medicare Numbers. Don't use your spouse's information.

• Keep your Medicare Number protected, as you would a credit card or bank account number. Never let anyone else use your Medicare card for any reason.

Requesting a Replacement Medicare Card

If your Medicare card has incorrect or out-of-date information, or has been lost, stolen or damaged, you can request a replacement card by going online or calling Medicare.

To request a Medicare replacement card online, visit ssa.gov and read How do I get a replacement Medicare card?

If you can’t, or prefer not to use the online service, you can call 1-800-MEDICARE (1-800-633-4227) (TTY:1-877-486-2048).

Updating or Changing Your Medicare Card Number with Via Benefits

If your Via Benefits account doesn't reflect your correct Medicare Number, please contact us to update the information in your profile.

If you're providing your Medicare Number for the first time, you have the option to add the number to your Profile on the website.

To add your Medicare information to your Profile, complete these steps:

1. Sign in and select the name of the family member whose information you want to update.

2. Select Go to Profile in the Profile section.

3. On the Personal Information tab, scroll to Are you Medicare-eligible? Select Yes.

4. Provide your Medicare Number and Part A and Part B effective dates, and select Save at the bottom of the page.

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Your Medicare Card