Help and Support

Got Questions About Reimbursement?

Got Questions About Medicare?

  • Original Medicare, Parts A and B, pays for most of your health care expenses, but it doesn't pay for everything. If you need an item or service Original Medicare doesn't cover, you're responsible for the full cost unless you have additional insurance that offers appropriate coverage.

    Read Choose Your Medicare Coverage, Medicare Part A Overview or Medicare Part B Overview

    • Important Dates for Plan Changes Medicare Open Enrollment October 15 – December 7, 2023

    • Medicare Advantage (MA) and Prescription Drug plan (PDP) October 15 – December 7, 2023

    • Medicare Supplemental Insurance (Medigap), Prescription Drug plan (PDP), Dental, and Vision Anytime of the year; recommended changing after Open Enrollment

  • We understand the death of your spouse, family member, or friend is a hard thing to manage, and it may be difficult to know what steps to take. We have created a simple guide to help you during this difficult time

    If you've chosen people to manage your affairs or help you in the event you become incapacitated or pass away, add them to your Via Benefits account as authorized representatives. This allows us to speak to them if you're unable to manage your account yourself.

Got Questions About Individual and Family?

  • You can enroll or switch plans during:

    • A Special Enrollment Period

    • The Open Enrollment Period November 15 to January 15, 2024

  • A Special Enrollment Period (SEP) is an enrollment period that gives you an opportunity to change from one plan to another outside of the Open Enrollment Period.